Debit Card: Apply for ATM Card Online

DBS Bank Debit Card

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Life is easier, smoother and better when you have a DBS Bank Debit Card that gives you complete control. Does it all. Here’s your gateway to smarter spends, easier ways to safeguard your debit card and managing everything at the click of a button.

Curated DBS Bank Delights

Effortlessly Manage Card Security

Complete Card Management from Your Phone

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DBS Bank Debit Card Features:

From everyday essentials to weekend splurges, enjoy a seamless way to pay that fits right into your lifestyle, making it one of the best debit card options for your daily needs.

Limit Update

Adjust your daily debit card spend limit based on your needs, easily from your DBS Bank account.

Card Settings

Seamlessly manage how and where your ATM card is used. Enable or disable domestic, international, and online payments, cash withdrawals, and point of sale transactions anytime based on your preferences.

Smarter Savings

Up to 5% p.a. interest and exclusive DBS Debit Card offers on dining, shopping, travel, and more.

ATM Withdrawals

Use your ATM debit card to transact at DBS Bank ATMs as many times as you like. Enjoy a generous number of free withdrawals at other bank ATMs too.

DBS Bank Debit Card Variants and Daily Limits:

Debit Card Variant	Domestic		International
Debit Card Variant	ATM Withdrawal Limit	Purchase Limit	AMT Withdrawal Limit	Purcahse limit
DBS VISA Classic Debit Card	₹50,000	₹25,000	₹25,000	₹25,000
DBS Rupay Classic Debit Card	₹50,000	₹25,000	₹25,000	₹25,000
DBS Rupay PMJDY	₹50,000	₹50,000	-	-
DBS VISA Platinum Debit Card	₹1,00,000	₹1,00,000	₹50,000	₹50,000
DBS Rupay Platinum Debit Card	₹1,00,000	₹1,00,000	₹50,000	₹50,000
DBS EMT Visa Signature Debit Card	₹1,50,000	₹1,50,000	₹1,00,000	₹1,00,000
DBS Visa Signature Debit Card (Aspire)	₹1,00,000	₹2,50,000	₹50,000	₹2,50,000
DBS Visa Business Debit Card	Up to ₹1,00,000	Up to ₹1,00,000	Up to ₹1,00,000	Up to ₹1,00,000
DBS Visa Infinite Card (Gold)	₹1,00,000	₹5,00,000	₹1,00,000	₹5,00,000
DBS Visa Infinite Card (TPC)	₹2,00,000	₹7,50,000	₹2,00,000	₹7,50,000

NRO Card are eligible for Domestic use only; limits are subject to change.Open a DBS Bank Account Now

How to set up a new DBS Bank debit card

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Top Offers on Your DBS Debit Card

Enjoy exciting discounts and rewards when using your DBS Bank debit card.

Get Ready to Spoil Yourself Silly

Explore more DBS Offers

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DBS Bank Debit Card Benefits: Secure and Effortless

The DBS Bank debit card gives you full control and security. It’s your debit card, and only you decide how it works.

Effortless Activation

Activate your ATM debit card instantly using the DBS digibank app. No calls, no waiting.

Instant PIN Change

Your PIN is personal. Change it anytime, anywhere, right from your phone!

Temporary Card Block

No more panic or waiting. Temporarily block your ATM debit card right from the DBS digibank app. Total control, whenever you need it.

Easy International Mode

Switch your debit card to international mode and enjoy seamless global spends with your DBS Bank ATM card.

Contactless Payments

Tap to Pay for fast, secure, and smooth checkouts. Whether shopping or dining, this could be the best debit card for everyday convenience.

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Insurance on Debit Card

Our top priority is your life. Experience the comfort of Zero Liability Protection, a special feature that protects your Debit Card from fraudulent transactions in the event of loss, theft, or misplacement. Applicable for Visa Classic, Visa Platinum, Rupay Classic and Rupay Platinum.

Complimentary Personal Accident Insurance: Up to INR 100,000/-

Zero Liability Protection: Up to INR 25,000/-

Applicable for Visa Classic, Rupay Classic and Rupay Platinum.

General Conditions:

Insurance cover is applicable on active debit cards, with at least one transaction made in the last 90 days.
For multiple cards, the insurance is applicable to only one card.
The nomination on debit card, where applicable, will be as per the nomination provided in savings/current account.
Not applicable to on-duty pilots or armed forces personnel.
Terms & Conditions of the insurance policy apply, and the insurer's final decision will be binding.

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Think That's All? There's more where that came from!

Whether it’s smarter savings, better investments, easy personal loans, international fund transfers - your digibank is designed to help you live better. It’s so easy, it feels like magic!

Savings Account

DBS Bank Savings Account offers up to 5% interest rates p.a. Enjoy the benefits of secure, convenient banking.

Fixed Deposit

Stay ready for every contingency and rainy days with fixed deposits at a higher interest rate.

Recurring Deposit

An app brought to you by Asia's safest bank, meeting all your banking needs.

Remittance

Guarantee the continuity of your love and life with immediate international transfers at no extra cost.

Insurance

Our family health insurance, automobile insurance, and travel insurance plans ensure that you are protected in the face of any difficulties.

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What is a debit card?

How to apply for a debit card?

How to use a debit card?

What are the annual fees for DBS Bank debit cards?

A: Check here for the detailed information on charges.

How to Generate Your Debit Card PIN

You can generate your debit card PIN through the DBS digibank app, internet banking, or at an ATM.

DBS digibank app: Go to "Accounts," select the debit card tab, choose your card, and click on "Change PIN" to set your new PIN.

Internet banking: In the "Accounts" section, select your debit card, click "Change PIN," and enter your new PIN.

ATM: Set your PIN at any DBS ATM using an OTP sent to your registered mobile number.

When Will I Receive My Debit Card?

What are the different types of DBS Bank Debit Cards?

DBS Bank account holders can opt for 2 different types of debit cards:1.The DBS Bank EaseMyTrip Green Debit Card : It is made from 99% recycled plastic and offers discounts on flights, hotels, and bus bookings, promoting eco-friendly travel and sustainability.
2. The Signature Visa Debit Card : offers annual benefits worth ₹60,000, including premium travel perks and personal accident insurance.

Can someone use my DBS Bank Debit Card without my PIN?

How many ATM withdrawals are free?

DBS Bank ATM withdrawals are free. For non-DBS Bank ATMs, account holders get 3 free withdrawals in metro cities and 5 free withdrawals in non-metro cities per month. Beyond these limits, a fee of ₹21 per transaction applies.

Can a fresh Debit Card be issued in lieu of a lost/damaged card and what is the amount to be charged?

Can I use my debit card for online transactions?

Yes, your debit card is equipped to process online transactions. Please note that, as per RBI guidelines, the online transactions are disabled by default when the card is issued. To enable online payments or e-commerce transactions, you need to activate this feature via the digibank app.

Open the DBS Bank digibank app.

Navigate to Accounts -> Cards -> Card Settings.

Turn on E-commerce/Online Transactions Usage (for Domestic and International) and set the preferred limit.

For further assistance, please contact our customer care at 1860 210 3456 or +91 44 4902 1180.

How do I reset my debit card PIN?

Bank offers multiple ways to reset the debit card pin.

Mobile Banking or digibank App: Open the DBS Bank digibank app, go to the "Accounts" section, and select the "Debit Cards" tab. Choose the debit card for which you wish to reset the PIN and click on "Change PIN". Follow the prompts to enter and confirm your new PIN.

Internet Banking: Log in to DBS Bank's internet banking portal, navigate to the "Accounts" section, and click on the "Debit Cards" tab. Select the debit card you want to reset the PIN for and click "Change PIN". Enter and confirm your new PIN.

ATM: Visit any DBS ATM to reset your PIN. Follow the on-screen instructions to receive an OTP on your registered mobile number and use it to set a new PIN.

What should I do if my debit card is lost?

In the event that your debit card is lost, you can:

Permanently block the debit card: Use the Mobile Banking or digibank app to block your debit card immediately. Alternatively, you can contact our customer support at 1860 210 3456 or +91 44 4902 1180 to block the card.

Request for re-issuance of a new debit card: You can request a new debit card either when you block the lost card or later.

How do I generate my debit card PIN?

Debit card PIN can be generated through the Mobile Banking/digibank app, Internet Banking, or at an ATM.

DBS Bank Mobile banking or digibank app: To generate or reset your debit card PIN using the Mobile/digibank app, go to the "Accounts" section, select the "Debit Cards" tab, choose the card you want to update, and click on "Change PIN" to enter your new PIN.

Internet Banking: To generate or reset your debit card PIN using Internet Banking, go to the "Accounts" section, select the "Debit Cards" tab, choose the card you want to update, and click "Change PIN" to enter your new PIN.

ATM: You can set the PIN for the card through any of our DBS ATMs via OTP at your registered mobile number and activate the card to continue to avail the debit card services.

How do I upgrade or change my Debit Card?

The Debit Card is issued as per the account variant opted by you. Currently, only Bank initiated card upgrades are allowed which are determined by your net relationship value under the program banking.

Can I use my DBS Bank Debit Card for international transactions?

Yes, you can perform international transactions using DBS Bank debit cards. However, when the debit cards are issued, the international transaction feature is disabled by default as per the RBI mandate. Customers can easily turn it on using the DBS Bank mobile banking or digibank app.Navigate to Accounts -> Cards -> Card Settings, activate International Usage (for Online, Offline, Contactless, or ATM Withdrawals), and set your preferred limits.

Can I use my Debit Card at merchant outlets?

Yes, your Debit Card is equipped to process offline transactions at merchant outlets. Please note you would need a PIN to carry out such transactions. Here’s how you can generate or reset your PIN:To generate a new PIN:

Mobile/digibank app: Go to the "Accounts" section in the DBS Bank Mobile Banking or digibank app. Select your debit card under the "Debit Cards" tab and choose "Change PIN" to enter your new PIN.

Internet Banking: Access the "Accounts" section in the DBS Bank Internet Banking platform, select your debit card under the "Debit Cards" tab, and choose "Change PIN" to enter your new PIN.

ATM: Set your PIN at any DBS ATM using the OTP sent to your registered mobile number, and activate your card to continue using debit card services. To reset a forgotten PIN:

Mobile/digibank app: Use the "Reset PIN" option in the "Accounts" section of the DBS Bank Mobile Banking or digibank app. Select your debit card and follow the prompts to set a new PIN.

Internet Banking: The "Reset PIN" option is also available in the "Accounts" section of DBS Bank Internet Banking. Select your debit card and reset your PIN.

ATM: Visit any DBS ATM and reset your PIN using the OTP sent to your registered mobile number.

How do I enable my DBS Bank Debit Card for international transactions?

The feature can be enabled using DBS Bank Mobile Banking/digibank app or Internet Banking. You can navigate to the “Accounts” section, select the “Debit Card” tab, and choose the debit card for which you wish to activate international usage. From here, you can enable international usage by using the "Manage" option. Please note that the international usage option may not be available for a few debit card variants.

How do I modify or change ATM or purchase limits on my Debit Card?

You can modify your limits through the DBS Bank mobile/digibank app. On digbank app, simply navigate to the "Accounts" section, select "Debit Cards", choose the preferred card, and use the "Manage" option to update your limit. Alternatively, you can visit any DBS Bank branch to request a limit modification for your debit card.

What are the annual charges for DBS Bank Debit Cards?

Debit cards are issued based on the account variant you hold with the Bank. You can view the specific charges here: Schedule of Charges.

Are there any fees for international transactions?

Permissible international transactions at ATMs, POS terminals, and through e-commerce platforms, do invite charges. You can view the applicable rates and fees here: Schedule of Charges.

When will I receive my Debit Card?

How do I track the delivery of my debit card?

Throughout the delivery process, you will receive SMS updates along with a tracking number. You can track the delivery status of your debit card on the courier's website using the tracking number sent via SMS within 2 working days of requesting the card. It usually takes up to 7 days for the Debit Card to reach you. Our courier will make three attempts to deliver your card before returning it to us. If courier services are not available in your area, your card will be delivered to you in 12 working days through other courier services like Speed Post.Please note : The debit card will be delivered only to the account holder or a blood relative after verification through valid ID proof.For any assistance, you can contact your Relationship Manager or connect with our Customer Care at 1800-209-4555/+91-44-6685-4555.

How can I permanently block or hotlist my debit card?

To permanently block or hotlist your debit card, go to the "Debit Cards" tab under the "Accounts" section in the DBS Bank digibank app or on online Internet Banking. Select the debit card you want to block and choose the "Permanently Block/Unblock" option.You can also block your card by visiting a bank branch, calling customer care at 1860 210 3456 / 1860 267 4567(within India) or +91 44 6685 4555 (overseas) or sending an SMS with the text "HOTLIST <last 4 digit of debit card>" to 7065154444.

How can I temporarily block or unblock my debit card?

To temporarily block or unblock your debit card, navigate to the "Debit Cards" tab under the "Accounts" section in the DBS Bank mobile digibank app or on online Internet Banking. Select the debit card you want to block/unblock and choose the "Temporary Block/Unblock" option.Alternatively, you can visit your nearest bank branch, call customer care at 1860 210 3456 / 1860 267 4567 (within India) or +91 44 6685 4555 (overseas). You can also temporary block your debit card by sending an SMS with the text "TBLK <last 4 digit>" to 7065154444.

What should I do if my debit card is stolen or lost?

If your debit card is stolen or lost, you should immediately block it to prevent unauthorised use. To block your card, open the "Debit Cards" tab under the "Accounts" section in the DBS Bank mobile banking/digibank app, select the card you wish to block, and choose the "Permanently Block/Unblock" option.You can also block your card by visiting your nearest bank branch, calling customer care at 18602103456/+91 44 4902 1180, or sending an SMS with "HOTLIST" to 7065154444.Once blocked, you can request a replacement card through the DBS Bank mobile banking/digibank app.

How can I activate my debit card for use?

To enable the debit card for use, a Personal Identification Number (PIN) needs to be generated. There are multiple ways to generate the PIN, as follows.Via the digibank app/mobile banking:

Open the "Cards" tab under the “Accounts” section.

Select the debit card you want to activate and click on the "Generate PIN" option.

3Set your desired PIN and confirm it. Authorise the PIN-setting transaction through the app.

Via internet banking:

1. Log in to your internet banking account at www.dbsbank.in/login.

2. Go to the "Cards" tab under the “Have” section.

3. Select the debit card you wish to activate and click on the "Generate PIN" option.

4. Set your PIN and authorise the transaction using OTP.

Alternatively, you can call customer care at 18602103456/+91 44 4902 1180 from your registered mobile number for further assistance.

Can I perform contactless transactions with my DBS Bank Debit Card?

Yes, you can perform contactless transactions using DBS Bank Debit cards. However, when the debit cards are issued, the contactless feature is disabled by default as per the RBI mandate. The customers can easily enable contactless transactions using the DBS Bank mobile banking or digibank app.Go to the "Accounts" section, select "Debit Cards," and turn on the "Contactless Transactions (Tap and Pay)" option.

Is there a limit for contactless transactions on my DBS Bank Debit Card?

What offers do I get on my DBS Bank Debit Card?

With your DBS Bank Debit Card, you can enjoy a range of exciting offers across various categories, including groceries, utilities, travel, food and dining, health and wellness, shopping, and education.To know more about the offers associated with your Debit Card variant visit: DBS Offers

How do I apply for a DBS Bank Debit Card?

In most cases, a debit card is automatically issued when you open a savings account with DBS Bank, so there's no need for a separate application./p>However, if you need to apply for a debit card separately, you can do so by submitting an application at your nearest DBS Bank branch. You will receive your debit card within 7 days of your application.

How to apply for a debit card online with DBS Bank?

Applying for a DBS Bank Debit Card online is easy and can be done in just a few simple steps:

Visit the DBS Bank Website or digibank App: Access the "Accounts" section in either DBS Bank’s Internet banking platform or the digibank app. Select the "Debit Cards" tab.

Choose Your Debit Card: Select the debit card variant you wish to apply for, based on the benefits and features that suit your needs.

Submit Your Details: Provide the required personal details and documents. Many of these details might already be on file with the bank, and you may only need to update or verify them.

Wait for Processing: After submitting your application, you will receive your debit card within 7 days. Along with the card, you'll receive confidential information, including a Personal Identification Number (PIN). This PIN can be generated at a DBS Bank ATM if not provided with the card.

Start Using Your Card: Once you have your card and PIN, you can begin using it for transactions and payments.

For New and Existing Customers: New customers can receive a debit card when opening a new Savings Account with DBS Bank. Existing customers can apply for a new or replacement debit card via internet banking, the digibank app, or by visiting a DBS Bank branch.

Is my debit card insured?

How can I set my PIN at the ATM or generate a green PIN?

To generate a PIN or Green PIN at the ATM, follow these steps:

1. Insert your debit card into the ATM and select "Green PIN" from the menu.

2. Choose "Generate OTP" to receive a One-Time Password (OTP) on your registered mobile number. The OTP is valid for 3 minutes.

3. Once the card light blinks, remove your card from the ATM.

4. Reinsert your card, select "Green PIN" again, and then choose "Validate OTP."

5. Enter the OTP received on your registered mobile number on the ATM screen.

6. After OTP validation, enter your new 4-digit PIN and confirm it.

7. Re-enter your new 4-digit PIN to confirm.

You will receive a confirmation message on the screen and via SMS once the process is completed successfully.NOTE: The Green PIN generation process is applicable to all cards.

What are my debit card limits and how do I manage them?

To ensure your card's security, you can enable or disable any debit card feature through the digibank app. Simply log in, go to "Accounts," select "Debit Card," and then choose "Card Use Settings."With your digiSavings VISA Debit Card, you can withdraw up to INR 50,000 daily from ATMs in India. For international withdrawals, the daily limit is up to INR 25,000 from VISA-enabled ATMs. You can view and manage your daily limits by accessing "My Account" > "Debit Card" > "Manage Debit Card" in the app.Important: International cash withdrawals may incur exchange rates and additional fees, including TCS. For details on applicable rates and fees, please visit our website at <a title="https://www.dbsbank.in/" href="https://www.dbsbank.in/"" target="_blank" rel="noopener">www.dbsbank.in or DBS Schedule of Charges.

Can I change the limits on my debit card?

The limits on your debit card are based on the type of account you hold and cannot exceed these preset limits. However, you can adjust the daily limits for domestic and international transactions within the available account limits.To change your daily limits, log in to the digibank app, navigate to "My Account," select "Debit Card," and then choose "Daily Limit."

What are the benefits and features of my debit card?

With our Physical Debit Card, you can easily withdraw cash at nearly 200,000 ATMs across India and shop at over 100,000 online merchants, all within your card limits.

Our Visa payWave-enabled card offers a fast and convenient payment option. Simply tap your card to make payments up to INR 5,000 without needing a signature or PIN.

All our debit cards are equipped with advanced encryption and multiple layers of security to ensure your transactions are protected.

The digibank debit card has a minimal annual fee, applicable from the second year onwards. For details on rates and fees, please visit DBS Schedule of Charges.

For further assistance, contact us at customercareindia@dbs.com.

What should I do if my debit card is not working?

First, ensure you have followed these steps to activate your card in the digibank app:

1. Go to the “Menu” and select "My Account"

2. Choose "Activate Debit Card"

3. Enter the 3-digit CVV from the back of your card and verify

4. Create and re-type a 4-digit PIN of your choice

5. Save the PIN to complete the activation

Alternatively, you can visit the nearest DBS Bank ATM to set the PIN and activate your card./p>If you cannot see the activation option in the digibank app or are unable to activate your card at the ATM, please email us at customercareindia@dbs.com. We will respond within 3 working days.

How can I check if my debit card is eligible for airport lounge access?

To find out if your debit card offers airport lounge access, refer to the list of lounges available at lounges available at: Airport Lounges T&C and FAQ’sFor additional information or assistance, please contact our customer care at 18602103456 or +91 44 4902 1180.

Is Tax Collected at Source (TCS) applicable on international transactions made with a DBS Bank Debit Card?

Yes, TCS charges apply to debit card remittance transactions exceeding an aggregate of INR 10 Lakh in a financial year. This limit includes all Forex withdrawals under the Liberalised Remittance Scheme (LRS) across various products, such as outward remittances, Forex cards, and debit cards.Effective 1^st April 2025, international spends on DBS Bank debit cards will incur a TCS rate of 0% for LRS usage within INR 10 Lakh. For amounts exceeding INR 10 Lakh, the TCS rate will be 20%, as per the “LRS for other purposes” guidelines.The INR 10 Lakh threshold is the aggregate limit for Forex transactions at the customer’s PAN level, including outward remittances, Forex prepaid cards, currency, and foreign currency demand drafts. The maximum LRS limit is set at USD 250,000.

Will TCS be applicable on ATM, POS, or e-commerce transactions made with a DBS Bank Debit Card?

Yes, Tax Collected at Source (TCS) applies to all foreign cash withdrawals from ATMs, as well as international transactions made through POS terminals or e-commerce platforms. This includes transactions with foreign merchants or those involving Dynamic Currency Conversion (DCC).Effective from 1^st April 2025, international spends on DBS Bank debit cards will incur a TCS rate of 0% for Liberalised Remittance Scheme (LRS) usage up to INR 10 Lakh. For amounts exceeding INR 10 Lakh, the TCS rate will be 20%, as per the “LRS for other purposes” guidelines.The INR 10 Lakh threshold is the aggregate limit for Forex transactions at the customer’s PAN level, including outward remittances, Forex prepaid cards, currency, and foreign currency demand drafts. The maximum LRS limit is USD 250,000.

I have used more than one debit card, am I going to be charged for all cards? Would I also be charged extra for a replacement card apart from the annual charges?

Can I use a digibank account without availing debit card services?

A debit card is required to utilise the digibank app and online banking services. Benefits of your DBS Bank Debit Card include shopping at over 1,00,000 online merchants, unlimited withdrawals at 2,00,000 ATMs nationwide, and - most importantly - the ability to access your account on the digibank app with an active debit card in the event that you forget your password.

Will there be any extra features associated with my debit card or can I get an account where I am offered a free debit card?

To explore account types that may offer a free debit card or additional features, please visit our website at dbsbank.in for more information.

What is the RBI’s new tokenisation guideline?

RBI has directed the payment aggregators, wallets and online merchants (entities in card transaction/payment chain other than card issuers/card networks) not to store any sensitive card related customer information including full card details. Instead, card numbers must be replaced with ‘tokens’. This RBI mandate came into effect on 1st October 2022. This change is not aimed to disrupt your debit card experience but will instead enhance the security of your transactions.To manage (register/de register) the tokens on your issued debit card you can visit the merchant app / website or reach out to the bank.

How do I qualify for rewards, offers, or cashback?

You can earn rewards, offers, or cashback on eligible transactions made with your DBS Bank debit card. For more details on our programme, please visit: DBS Offers

Is there a cap on the rewards, offers, or cashback amount?

Yes, there is a limit on the rewards, offers, and cashback you can receive. For specific details, please refer to our programme: DBS Offers

What is a Standing Instruction/e-Mandate on a DBS Bank Debit Card?

The Standing Instructions/e-mandate feature is a recurring payment instruction on a debit card which facilitates periodic scheduled payments, and can be set-up by a debit card holder on a merchant platform.

How do I set up Standing Instructions on my DBS Bank Debit Card?

You can set up Standing Instructions while making payment on any merchant platform. You may be required to define the payment frequency, trigger amount, maximum amount, and tenure of the transaction. The DBS Bank Debit Card selected during registration would be the default debit card for all future recurring payments.

What are the different types of Standing Instructions I can set up?

(a) Fixed Standing Instructions: These are recurring payments where the amount remains constant each time. For example, a monthly deduction of INR 500 for a subscription on an OTT platform./p>(b) Variable Standing Instructions: These are recurring payments where the amount varies each time a payment is made. For example, a Standing Instruction for an electricity bill, where the amount changes monthly.

Where can I check the Standing Instructions registered on my DBS Bank Debit Card?

You can review the Standing Instructions through the DBS Bank digibank app. The app will redirect you to the DBS Bank SiHub platform for detailed information.[Alternatively, you can view them on the merchant platform if this feature is available there.]

How can I manage or modify the Standing Instructions set on various merchant platforms?

To manage your Standing Instructions, follow these steps:

Click on "Debit Cards" from the hamburger menu.

Select your debit card.

Click on the "Manage Mandate" tab, which will redirect you to the SI Hub platform.

Enter your credentials.

You will then see a list of all your Standing Instructions.

What can I modify in an active Standing Instruction?

You can modify the following aspects of an active Standing Instruction:/p>

Standing Instruction Limit Amount: This can be adjusted only for Variable Standing Instructions. (Refer to FAQ no. 3 in this section for details on Variable Standing Instructions.)

Standing Instruction End Date: This can be modified for both Fixed and Variable Standing Instructions.

If I receive a new card, will my card number be automatically updated for Standing Instructions on the merchant’s platform?

No, new card numbers will not get automatically updated on the merchant’s platform. You are required to update your new card number for fresh Standing Instructions on the respective merchant platform.

How can I modify my existing Standing Instructions for recurring payments to merchants?

Will my services be interrupted if a Standing Instruction payment is not made from my card?

How can I cancel Standing Instructions on my DBS Bank Debit Card?

To cancel Standing Instructions, first request cancellation of your subscription directly with the merchant. Then, contact DBS Bank or call customer care at 18602103456/+91 44 4902 1180 to request the cancellation of the payment instructions.

If my DBS Bank Debit Card is cancelled, will it affect my Standing Instructions?

If a Standing Instruction for payment has already received authorisation, then it will be processed and paid. However, if a Standing Instruction payment has not received authorisation and is exercised while your debit card is not active/hotlisted, the recurring payment will be declined.

Will I receive alerts for Standing Instructions related to recurring payments?

Yes, you will receive SMS and email alerts on your registered mobile number and email address for:

When a Standing Instruction for payment is set up on your DBS Bank Debit Card.

When a Standing Instruction is successfully or unsuccessfully processed for recurring payments.

Can I modify a Standing Instruction on my DBS Bank Debit Card set for a biller?

Yes, you can modify a Standing Instruction set for a biller on your DBS Bank Debit Card. To do so, log in to the Digibank app, navigate to the Debit Card section, and select "Modify/Delete Standing Instruction on Debit Card." Click the 'Modify' button next to the biller you wish to update.

Will there be any charges for setting up and managing Standing Instructions?

How many Standing Instructions can be set up by me on my DBS Bank Debit Card?

What are the RBI guidelines regarding e-mandates and Standing Instructions for recurring transactions?

The Reserve Bank of India (RBI) has established detailed guidelines for processing e-mandates and Standing Instructions (SI) on debit cards. Key security and safety measures include:

Authentication: All mandated registrations, modifications, and cancellations now require additional factor authentication (AFA).

Pre-Debit Notification: Customers will receive an SMS or email notification 24 hours before a debit is processed.

Management: Customers can view, modify, or cancel any Standing Instructions set on their card.

Transaction Limits: Customers can set a maximum amount for each Standing Instruction. If a transaction exceeds this limit, a pre-debit notification will include a link for AFA. Without this authentication, the transaction will not be processed.

High-Value Transactions: Any recurring transaction exceeding INR 15,000 requires AFA each time the amount is debited.

What information does a cardholder need to provide to a merchant when registering a Standing Instruction?

The information required can vary depending on the merchant. However, common fields typically requested include:

Bill Parameters: Such as relationship number, consumer number, metre number, plan name, policy number, etc.

Standing Instruction (SI) Start Date: The date when the recurring payment should commence.

Standing Instruction (SI) End Date: The date when the recurring payment should cease.

Standing Instruction Limit Amount: Applicable if the payment amount is not fixed.

How do I register for my Standing Instructions or recurring payments again?

I received a pre-transaction notification for a Standing Instruction set on a merchant’s platform. How can I approve or opt-out of this transaction?

To approve or opt-out of a Standing Instruction, log in to the DBS Bank digibank mobile application. You will be redirected to the SiHub platform, where you can manage your Standing Instructions: SiHub Management.